ALM-10764 Temperature Too High Alarm

Description

This alarm is reported when the cabinet temperature is above the upper temperature limit (68°C by default).

Alarm ID	Alarm Severity	Alarm Type
10764	Major	Fault

ID	Name	Meaning
1	Site No.	Number of the site where the faulty board or module is located Value range: 0-2047
2	Board Type	Number of the type which the faulty board belongs to. 74:DHEU 95:DTCU
3	Board No.	Number of the fault board 0:DHEU/DTCU
4	PassNo	Number of the passage where the faulty board is located.
5	SubLink No.	Alarm sub-category number 255:None
6	Cell Index	Index of the cell where the board or module is located 0-2047: Cell index of the faulty cell in the data configuration 65535: None
7	Site Type	Type of the site where the faulty board is located. 15:BTS3012AE; 17:DBS3900 GSM; 18:BTS3900 GSM; 19:BTS3900A GSM;
8	RackNo	Number of the rack where the faulty board is located.
9	BoxNo	Number of the subrack where the faulty board is located.
10	SlotNo	Number of the slot where the faulty board is located.
11	Site Name	Site Name
12	Alarm Attribute	Alarm Character 0:Normal 1:Transient Count

The heat dissipation in the BTS3012AE cabinet is affected. The hardware of the BTS3012AE might be damaged.

None.

Check whether the upper temperature limit of the DHEU is properly set.
Y=> Go to step 3.

N=> Go to step 2.
Reset the upper temperature limit.
Observe whether the alarm is cleared after the upper temperature limit is reset.

Y=> The alarm is cleared. Alarm handling is complete.

N=> The alarm is not cleared. Go to step 3.
Check whether the temperature sensor is normal.
Y=> Go to step 4.

N=> Go to step 6.
Check whether the cabling of the temperature sensor is secure.
Y＝> Go to step 6.

N=> Go to step 5.
Reconnect the cables of the temperature sensor.
Observe whether the alarm is cleared after the reconnection.

Y＝> The alarm is cleared. Alarm handling is complete.

N=> The alarm is not cleared. Go to step 7.
Replace the temperature sensor.
Observe whether the alarm is cleared after the replacement.

Y＝> The alarm is cleared. Alarm handling is complete.

N=> The alarm is not cleared. Go to step 7.
Check whether the fan is normal.
Y＝> Go to step 9.

N=> Go to step 8.
Replace the fan.
Observe whether the alarm is cleared after the replacement.

Y=> The alarm is cleared. Alarm handling is complete.

N=> The alarm is not cleared. Go to step 9.
Replace the DHEC.
Observe whether the alarm is cleared after the replacement.

Y=>The alarm is cleared. Alarm handling is complete.

N=> The alarm is not cleared. Please contact Huawei Customer Service Center.