ALM-12294 Board Software Fault Alarm

Description

This alarm is reported in the following conditions: [1] The alarm is triggered when there are irrecoverable software failures, such as failure in releasing memory request, failure in creating a task, failure in creating system object such as queue, and failure in message transmission during TMU software running. [2] This alarm is reported when the internal processor of the BTS3900B module runs abnormally. [3] This alarm is reported when the frame No. or TS No. is incorrect.

Attribute

Alarm ID	Alarm Severity	Alarm Type
12294	Major	Fault

Parameters

ID	Name	Meaning
1	Site No.	Number of the site where the faulty board or module is located Value range: 0-2047
2	Board Type	Number of the type which the faulty board belongs to. 67:BTS3900B module
3	Board No.	Number of the fault board 0:BTS3900B module
4	PassNo	Number of the passage where the faulty board is located.
5	SubLink No.	Alarm sub-category number 255:None
6	Cell Index	Index of the cell where the board or module is located 0-2047: Cell index of the faulty cell in the data configuration 65535: None
7	Site Type	Type of the site where the faulty board is located. 29:BTS3900B;
8	RackNo	Number of the rack where the faulty board is located.
9	BoxNo	Number of the subrack where the faulty board is located.
10	SlotNo	Number of the slot where the faulty board is located.
11	Site Name	Site Name
12	Alarm Attribute	Alarm Character 0:Normal 1:Transient Count
13	Cause of the Fault	Cause of the fault 0:The BTS3900B software is abnormal. 1:The frame No. or the TS No. is incorrect. 2:The BTS3900B internal processor runs abnormally.

Impact on the System

When the alarm is generated, the services carried by the base station are disrupted.

System Actions

The system automatically shuts down the PA when this alarm is generated.

Possible Causes

The BTS software is abnormal.
The mailbox is faulty.
The 26 MHz clock is invalid during air interface synchronization.

Procedure

Check whether the software version is correct.
Check whether the software version number is correct on the BSC.

Y => Go to procedure 2.

N => Upload the Base Station Version.
Reset the BTS.
Reset the Site in Level 4 on the SMT or the LMT. Check whether the alarm is cleared.

Y => The alarm is cleared. End the alarm handling.

N => The alarm is not cleared. Contact Huawei Customer Service Center.