ALM-12304 Ethernet Port Status Abnormal Alarm

Description

This alarm is reported when the Ethernet link is faulty. In this case, messages cannot be sent or received properly.

Attribute

Alarm ID Alarm Severity Alarm Type
12304 Critical Fault

Parameters

ID Name Meaning
1 Site No.

Number of the site where the faulty board or module is located

Value range: 0-2047
2 Board Type

Number of the type which the faulty board belongs to.

67:BTS3900B module
3 Board No.

Number of the fault board

0:BTS3900B module
4 PassNo

Number of the passage where the faulty board is located.
5 SubLink No.

Alarm sub-category number

255:None
6 Cell Index

Index of the cell where the board or module is located

0-2047: Cell index of the faulty cell in the data configuration

65535: None
7 Site Type

Type of the site where the faulty board is located.

29:BTS3900B;
8 RackNo

Number of the rack where the faulty board is located.
9 BoxNo

Number of the subrack where the faulty board is located.
10 SlotNo

Number of the slot where the faulty board is located.
11 Site Name

Site Name
12 Alarm Attribute

Alarm Character

0:Normal

1:Transient Count

Impact on the System

When the alarm is generated, the services carried by the base station are disrupted.

System Actions

None.

Possible Causes

  • The Ethernet port or cable is faulty and cannot receive signals.
  • The data transmission is abnormal.

Procedure

  1. Securely connect the Ethernet cable and check whether the alarm is cleared.

    Y => The alarm is cleared. End the alarm handling.

    N => The alarm is not cleared. Go to procedure 2.

  2. Replace the BTS3900B module.

    Replace the BTS3900B Module that is faulty. Check whether the alarm is cleared.

    Y => The alarm is cleared. End the alarm handling.

    N => The alarm is not cleared. Contact Huawei Customer Service Center.

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