20364 Master TDM link of GTNU panel fault alarm

Description

Faulty Active TDM Link

Attribute

Alarm ID Alarm Severity Alarm Type
20364 Major Fault

Parameters

ID Name Meaning
1 Subrack No.

Subrack No.

2 Slot No.

Slot No.

3 Cpu No.

CPU No.

4 TDM Link Group No.

0 - 11: group number of TDM links on the panel

5 Panel Port 1 No.

Panel port 1 No.

6 Panel Port 2 No.

Panel port 2 No.

7 Alarm Attribute

0=Normal, Alarms period are longer than the Transient Threshold.

1=Transient Count, The times and the period of the alarms whose periods are shorter than the Transient Threshold are summed up. If the sum result is longer than the Alarm Occurrence Period Threshold or Alarm Occurrence Times Threshold, an alarm so called Transient Count Alarm is triggered. Because Transient Count Alarm is based on accumulative result, the recovery of the alarm may occur at least one Summing Cycle later. The Summing Cycle can be query by MML "LST STATSLDWIN".

Impact on the System

Some inter-subrack calls may fail.

System Actions

  • Handling of the active board in active/standby mode: Perform switchover if the standby board is ready for the operation.
  • Handling of the standby board in active/standby mode: None.
  • For the board that works in independent mode, no action is taken.

Possible Causes

  • The peer board that carries the faulty link is reset.
  • The clock signals transmitted to the service board from the GSCU are faulty.
  • The cable between the GTNU panels are not securely inserted.
  • The cable between the GTNU panels is faulty.
  • The local board is faulty.
  • The peer board that carries the faulty link is faulty.

Procedure

  1. Check whether the peer board is reset.

    Y => The peer board is reset. This indicates that the alarm is caused by the reset of the peer board. The alarm handling is complete.

    N => The peer board is not reset. Go to 2.

  2. Check whether an alarm related to the clock is generated on the GSCU.

    Y => Go to 3.

    N => Go to 4.

  3. Clear the clock alarm on the GSCU according to its relevant handling suggestions, and then check whether the alarm is cleared.

    Y => The alarm is cleared. The alarm handling is complete.

    N => The alarm is not cleared. Go to 4.

  4. Secure the cable between the local board and the peer board, and check whether the alarm is cleared.

    Y => The alarm is cleared. The alarm handling is complete.

    N => The alarm is not cleared. Go to 5.

  5. Replace the cable between the local board and the peer board, and check whether the alarm is cleared.

    Y => The alarm is cleared. The alarm handling is complete.

    N => The alarm is not cleared. Go to 6.

  6. Replace the faulty board. Check whether this alarm is cleared.

    Y => The alarm is cleared. The alarm handling is complete.

    N => The alarm is not cleared. Go to 7.

  7. Replace the peer board that carries the faulty link. Check whether this alarm is cleared.

    Y => The alarm is cleared. The alarm handling is complete.

    N => The alarm is not cleared. Please contact Huawei Customer Service Center.


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