21026 License Check Fail Alarm

Description

This alarm is generated when the parsing of the license file fails because the license file is not available, the license file will expire in 30 days, or the license file already expires.

Attribute

Alarm ID Alarm Severity Alarm Type
21026 Major Fault

Parameters

ID Name Meaning
1 Reason of check failure

0=Parsing license error,1=License expired,2=No activated license,3=License will expire

2 Alarm Attribute

0=Normal, Alarms period are longer than the Transient Threshold.

1=Transient Count, The times and the period of the alarms whose periods are shorter than the Transient Threshold are summed up. If the sum result is longer than the Alarm Occurrence Period Threshold or Alarm Occurrence Times Threshold, an alarm so called Transient Count Alarm is triggered. Because Transient Count Alarm is based on accumulative result, the recovery of the alarm may occur at least one Summing Cycle later. The Summing Cycle can be query by MML "LST STATSLDWIN".

Impact on the System

60 days after the license file is invalid, the functions and resources controlled by the license will be restricted and the control items of products are reduced to the minimum configuration. This may affect the services.

System Actions

None.

Possible Causes

  • The license file is incorrectly parsed.
  • The license file expires.
  • No activated license file is available.
  • The license file will expire.

Procedure

  1. Check the value of the parameter "Reason of check failure" in the information used for locating the fault.
    1. The value is "0 = Parsing license error". Go to 2.
    2. The value is "1 = License expired". Go to 6.
    3. The value is "2 = No activated license". Go to 3.
    4. The value is "3 = License will expire". Go to 6.
  2. Reload the specified license file and reactivate it.
    1. Run the MML command DLD LICENSE on the MML client to download the specified license file on the FTP server to the GOMU or GBAM server through FTP.
    2. Run the MML command ACT LICENSE on the MML client to activate the specified license file.

      Y => Go to 7.

      N => Go to c.

    3. Check whether the license file matches the configured signaling point.Y => Contact Huawei Customer Service Center.

      N => Go to d.

    4. Apply for a new license according to the configured signaling point and activate it. Then, check whether the alarm is cleared.

      Y => The alarm handling is complete.

      N => Contact Huawei Customer Service Center.

  3. Check whether the license file exists.

    Y => Go to 4.

    N => Go to 5.

  4. Run the MML command LST LICENSE on the MML client to check whether the license file is activated.

    Y => Go to 7.

    N => Go to 5.

  5. Run the MML command ACT LICENSE on the MML client to activate the specified license file.

    Y => The alarm is cleared. The alarm handling is complete.

    N => The alarm is not cleared. Contact Huawei Customer Service Center.

  6. Apply for a valid license file and activate it.
    1. Apply for a valid license file and copy it to \bsc6000\Common\SWM\LICENSE in the LMT installation directory. Run the MML command DLD LICENSE on the MML client to download the specified license file on the FTP server to the GOMU or GBAM server through FTP.
    2. Run the MML command ACT LICENSE on the MML client to activate the specified license file. Then, check whether the alarm is cleared.

      Y => The alarm handling is complete.

      N => Contact Huawei Customer Service Center.

  7. Check whether the alarm is cleared.

    Y => The alarm handling is complete.

    N => Contact Huawei Customer Service Center.


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