ALM-3576 DRU Processor Running alarm

Description

This alarm is triggered when the DRU internal processor runs abnormally.

Attribute

Alarm ID Alarm Severity Alarm Type
3576 Major Fault

Parameters

ID Name Meaning
1 Site No.

Number of the site where the faulty board or module is located

Value range: 0-2047

2 Board Type

Number of the type which the faulty board belongs to.

135:DRU

3 Board No.

Number of the fault board

0:DRU0

1:DRU1

4 PassNo

Number of the passage where the faulty board is located.

5 SubLink No.

Alarm sub-category number

255:None

6 Cell Index

Index of the cell where the board or module is located

0-2047: Cell index of the faulty cell in the data configuration

65535: None

7 Site Type

Type of the site where the faulty board or module is located

9: BTS3002C

8 RackNo

Number of the rack where the faulty board is located.

9 BoxNo

Number of the subrack where the faulty board is located.

10 SlotNo

Number of the slot where the faulty board is located.

11 Site Name

Site Name

12 Alarm Attribute

Alarm Character

0:Normal

1:Transient Count

Impact on the System

The DRU fails and run abnormally upon occurence of this alarm. As a result, all services supported by this DRU are interrupted.

System Actions

When this alarm occurs, the MCU resets the DRU repeatedly till this alarm is cleared. The reset intermits for 30 minutes every 50 reset actions.

Possible Causes

  • The software version is incorrect.
  • The CPU runs abnormally.

Procedure

  1. Check whether the software version is correct.

    Y=> Go to Step 3.

    N=> Go to Step 2.

  2. Load software version

    Download and activate the correct version. Check whether the alarm is cleared.

    Y=> The alarm handling ends.

    N=> Go to Step 3.

  3. Reset the BTS

    Perform fourth-level reset on the BTS3002C through the LMT or local site maintenance system. Check whether the alarm is cleared.

    Y=> The alarm handling ends.

    N=> Go to Step 4.

  4. Remove and reinsert the MCU and DRU

    Power down the BTS3002C. Remove and reinsert the modules on the backplane to ensure they are in well connection. Power up the BTS3002C and check whether the alarm is cleared.

    Y=> The alarm handling ends.

    N=> Go to Step 5.

  5. Replace the MCU and DRU and see if the alarm is cleared

    Y=>The alarm is cleared. Alarm handling is completed.

    N=>The alarm is not cleared. Please contact Huawei Customer Service Center.


Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.