Troubleshooting ASpiriN
If you have problems during ASN.1 decoding, a message should appear describing the problem. If applicable, you are prompted to choose whether you want the decoder to attempt to continue. Continuing does not guarantee that the decoding will be successful.
If a decoder error is produced, verify that:
- You have access permissions on the ASN.1 data file
- The selected file is actually ASN.1 data
- You chose the correct data format (hexadecimal or binary). If one format didn't work, try the other.
If you have problems parsing an MTA BF*.log file, verify that:
- You have permissions to create files in the BF*.log's directory.
- You have disk space available to create additional files.
- The log file is not obviously corrupted.
- The log file is not empty.