By reviewing specific portions of the Windows 95 Resource Kit, the Installation and Planning teams can gain an extensive understanding of Windows 95 features and functionality. A review of the "Guided Tour for Administrators" and of the chapters contained in Part 1, "Deployment Planning Guide," can provide the teams with the information necessary to evaluate product features for system configuration.
Support team members must become familiar with all information in the Resource Kit to prepare for their role in the deployment process. Windows 95 TrainCast instructional videotapes are also available from Microsoft (to obtain these, call (800) 597-3200). For more extensive training, team members can receive instruction at a Microsoft Authorized Technical Education Center and participate the Certified Professional program. Call (800) SOLPROV (or (800) 765-7768) for information about authorized training offered for Windows 95 and the Certified Professional program, and for referral to a local Microsoft Solution Provider Authorized Technical Education Center (ATEC).
For additional information about Windows 95, particularly the background of its design and the history of its development, team members can read Inside Windows 95 from Microsoft Press. This book contains guidelines and tips for applications developers working with Windows 95.
For other training information, see Appendix J, "Windows 95 Resource Directory."