Microsoft RAS & At Work PC Fax Won't Run w/ XEMCOMM.DRV Loaded

Last reviewed: September 9, 1996
Article ID: Q122129

The information in this article applies to:

Microsoft Windows for Workgroups version 3.11

SYMPTOMS

If Xircom PCMCIA Modem or Modem+Ethernet is running on your computer, neither Microsoft Remote Access Service (RAS) nor Microsoft At Work PC Fax installs or runs correctly.

CAUSE

Both Xircom PCMCIA Modem and Modem+Ethernet replace the Windows COMM.DRV file with a Xircom proprietary communications driver, XEMCOMM.DRV. The XEMCOMM.DRV driver is incompatible with Microsoft Remote Access Service (RAS) and Microsoft At Work PC Fax.

By contrast, the XEMCOMM.DRV driver runs correctly with Windows Terminal and other Windows-based communication applications.

STATUS

At this time, there is no workaround for this problem. For more information, contact Xircom technical support.

MORE INFORMATION

The PCMCIA Modem and Modem+Ethernet products included here are manufactured by Xircom, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

KBCategory: kbtool kb3rdparty kbatwork
KBSubcategory: wfw wfwg wincomm
Additional reference words: 3rdparty 3.10 3.11

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Last reviewed: September 9, 1996
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