Error Changing User Password Using Postoffice Manager

 Last reviewed: September 9, 1996
Article ID: Q124619
The information in this article applies to:
  • Microsoft Windows NT Workstation versions 3.5 and 3.51
  • Microsoft Windows NT Server versions 3.5 and 3.51
  • Microsoft Mail for Windows, versions 3.2 and 3.2a

SYMPTOMS

When an administrator running Windows NT attempts to change a user password in a Microsoft Mail version 3.2 postoffice, the following error appears if the user is using Schedule+ and has forgotten his/her password: 

   That action could not be completed. Check that your postoffice
   has sufficient free disk space and that your network connection is
   active.
The problem does not occur if the user is not using Schedule+.

RESOLUTION

In Windows NT 3.5, upgrade to Windows NT 3.51 and apply Windows NT 3.51 Service Pack 4.

In Windows NT 3.51, apply Windows NT 3.51 Service Pack 4.

STATUS

Microsoft has confirmed this to be a problem in Windows NT versions 3.5 and 3.51. This problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K

KBCategory: kbinterop kbnetwork kbbug3.50 kbbug3.51 kbfix3.51.sp4
KBSubcategory: ntgeneral
Additional reference words: prodnt 3.50 3.51 msmail32.exe mail32 have



THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: September 9, 1996
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.