Connecting to Windows 95 User Level Share Results Event ID 3012

 Last reviewed: January 8, 1998
Article ID: Q137980
3.50 3.51 95 WINDOWS kbnetwork kbbug95

The information in this article applies to:

  • Microsoft Windows NT Workstation versions 3.5 and 3.51
  • Microsoft Windows NT Server versions 3.5 and 3.51
  • Microsoft Windows 95

SYMPTOMS

When you attempt to connect to a Windows 95 user-level network share from a computer running Windows NT on another domain, and you do not have access privileges to the network share, the following error message appears: 

   You do not have permission to access this directory.
However, if you disconnect and connect as a user with access privileges in File Manager, the following error message appears with an OK button: 

   An unexpected network error has occurred.
In addition, Event ID 3012 appears in the Windows NT Event Viewer with the following description: 

   An unexpected network error has occurred on the virtual circuit
   to <computer name>.

RESOLUTION

To work around this problem, choose OK in the error message dialog box. You now have access to resources on the Windows 95 share.

To prevent these error messages from appearing, Microsoft has released a new version of the Nwserver.vxd (4.00.951) file. This file is available in the Microsoft Windows 95 Service Pack 1 Update Setup.exe file.

For information about Microsoft Windows 95 Service Pack 1, please see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q142794
   TITLE     : Availability of Microsoft Windows 95 Service Pack 1

Installation

To install the updated file, follow these steps:

  1. Download the Setup.exe file from one of the online services listed below to an empty folder.

  2. In My Computer or Windows Explorer, double-click the Setup.exe file.

  3. Follow the instructions on the screen.

  4. After the installation process is finished, shut down and then restart your computer.

Running Setup.exe installs the Windows 95 Service Pack 1 Update, which automatically updates the Nwserver.vxd file. 

You can find SETUP.EXE (size: 1264640 bytes) 
                       on the following services:
  • Microsoft's World Wide Web Site on the Internet 

          On the www.microsoft.com home page, click the Support icon.
      Click Knowledge Base, and select the product.

          Enter kbfile SETUP.EXE (size: 1264640 bytes) 
                            , and click GO!
      Open the article, and click the button to download the file.


  • Internet (anonymous FTP)

          ftp ftp.microsoft.com
      Change to the Softlib/Mslfiles folder.
      Get SETUP.EXE (size: 1264640 bytes) 

    

  • Microsoft Download Service (MSDL)

          Dial (425) 936-6735 to connect to MSDL
      Download SETUP.EXE (size: 1264640 bytes) 

    
For additional information about downloading, please see the following
article in the Microsoft Knowledge Base:

    

       ARTICLE-ID: Q119591
   TITLE     : How to Obtain Microsoft Support Files from Online
               Services\**

    

	    
	
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KBCategory: kbnetwork kbbug95
    
KBSubcategory: ntnetserv
    
Additional reference words: 95 3.50 3.51 prodnt winnt
    
Keywords          : ntnetserv kbbug95 kbnetwork
    
Version           : 3.50 3.51 95
    
Platform          : WINDOWS
    

    
    

    

    
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	Last reviewed:  January 8, 1998
	
    
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