XL97: Custom Toolbars Are Lost After Uninstalling Add-In

• Microsoft Excel 97 for Windows
• Microsoft Office 97 for Windows

SYMPTOMS

When you use the Microsoft Office Setup program to add or remove a Microsoft Excel add-in, any custom toolbars that you created may be deleted.

CAUSE

This problem occurs if you use Office Setup to add or remove any of the following add-ins:

   Analysis ToolPak
   AutoSave
   Conditional Sum Wizard
   File Conversion Wizard
   Lookup Wizard
   Report Manager
   Solver
   Template Wizard with Data Tracking

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was corrected in Microsoft Office for Windows, Service Release 1.

REFERENCES

For more information about installing or uninstalling Microsoft Excel, click the Office Assistant, type "uninstall," click Search, and then click to view "Install or remove individual components of Microsoft Office or Microsoft Excel."

NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Microsoft Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q120802
   TITLE     : Office: How to Add/Remove a Single Office
               Program or Component

Keywords          : xladdins
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbprb