XL97: Editing Chart Object Causes Illegal Operation

Last reviewed: January 7, 1998
Article ID: Q171660
The information in this article applies to:
  • Microsoft Excel 97 for Windows

SYMPTOMS

When you attempt to edit a chart object in a Microsoft Office 97 program other than Microsoft Excel 97 by using the Chart Wizard, you may receive the following error message:

   This program has performed an illegal operation and will be shut down.
   If the problem persists, contact the program vendor.

If you click Details, you receive an error message similar to the following:

   EXCEL caused an invalid page fault in module EXCEL.EXE at
   0137:300acd92.

CAUSE

This problem occurs when the following conditions are true:

  • You create a chart with error bars in Microsoft Excel 97.

        -and-
    
  • You drag the chart from Microsoft Excel to another Office 97 program (for example, Microsoft Word or Microsoft PowerPoint).

        -and-
    
  • You double-click the Microsoft Excel chart object in another Office 97 program to edit the object.

        -and-
    
  • You click the Chart Wizard tool and change the chart type in the Chart Wizard.

WORKAROUND

To work around this problem, follow these steps:

  1. Double-click the Excel chart object.

  2. Click the Chart Wizard tool.

  3. Click Next to proceed to step 2 in the Chart Wizard.

  4. Click Back to return to step 1. Change the chart type and click Next.

Continue running the wizard and make the changes you want.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.


Additional query words: XL97 ipf gpf
Keywords : kberrmsg
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug
Solution Type : kbworkaround


THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: January 7, 1998
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.