XL: Error Pasting/Cannot Paste Chart into Microsoft Word

• Microsoft Excel 97 for Windows
• Microsoft Word 97 for Windows
• Microsoft Excel 98 Macintosh Edition
• Microsoft Word 98 Macintosh Edition

SYMPTOMS

If you copy a chart in Microsoft Excel and then attempt to paste the chart into a document in Microsoft Word, either of the following problems may occur:

• You cannot paste the chart. The Paste menu items on the Edit menu and on the shortcut menu are not available.

  -or-

• If you are running Microsoft Excel in Microsoft Windows 95, you may receive the following error message:

        This program has performed an illegal operation and will be shut
        down. If the problem persists, contact the program vendor.
  

  If you click Details, you receive one of the following error messages:

        EXCEL caused an invalid page fault in module EXCEL.EXE at
        0137:30040e8e.
  

        EXCEL caused an invalid page fault in module EXCEL.EXE at
        0137:3003a6df.
  

CAUSE

These problems may occur if the following conditions are true:

• In Microsoft Excel, you create a chart and then copy the chart to the Clipboard.

  -and-

• You either quit Microsoft Excel without saving the workbook that contains the chart, or you close the workbook without saving it. As a result, the chart is not saved with the workbook.

  -and-

• You then attempt to paste the chart into a document in Microsoft Word.

WORKAROUND

To work around these problems, do not close the workbook in Microsoft Excel or quit Microsoft Excel until after you have pasted the chart in Microsoft Word. After you paste the chart, you can safely close the workbook or quit Microsoft Excel.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.