XL: Error Message Clicking Undo Refresh Data on the Edit Menu

• Microsoft Excel 97 for Windows
• Microsoft Excel 98 Macintosh Edition

SYMPTOMS

In Microsoft Excel 97 for Windows, if you click Undo Refresh Data on the Edit menu, you may receive the following error message:

   This program has performed an illegal operation and will be shut down.
   If the problem persists, contact the program vendor.

   EXCEL caused an invalid page fault in module EXCEL.EXE at
   0137:303e9377.

   The application "Microsoft Excel" has unexpectedly quit, because
   an error of type 2 occurred.

   You should save your work in other open applications and restart
   the computer.

CAUSE

This problem may occur when you do the following:

1. You return external data to a worksheet in Microsoft Excel by pointing to Get External Data on the Data menu, and then clicking Create New Query.

2. You refresh the external data by clicking Refresh Data on the Data menu or by clicking the Refresh Data tool on the External Data toolbar.

3. You clear the Save Query Definition check box in the External Data Range Properties dialog box.

4. On the Edit menu, you click Undo Refresh Data.

RESOLUTION

To work around this problem, do not click Undo Refresh Data on the Edit menu if you clear the Save Query Definition check box.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

When you retrieve external data into a worksheet in Microsoft Excel, you can control how the external data behaves by displaying the External Data Range Properties dialog box. To do this, follow these steps:

1. Select a cell in the range that contains external data.

2. On the Data menu, point to Get External Data, and click Data Range Properties. Or, click the Data Range Properties tool on the External Data toolbar.