XFOR: Event ID 4037 An Exception Has Occurred

The Information in this article applies to:

• Microsoft Exchange Server, version 4.0

SYMPTOMS

Multiple errors might be logged in the Windows NT Event Viewer Application Log. These errors will be as follows

   Event ID: 4037
   Type: Error
   Source: MSExchangeIMC
   Category: Internal Processing
   An exception has occurred which was handled internally by the Internet
   Mail Connector. This may have resulted in a message not being delivered.

CAUSE

The memory heap will be corrupted if a function call fails when moving inbound mail from the Exchsrvr\Imcdata\Work directory to the Exchsrvr\Imcdata\In directory for any reason other than file name collision. This corruption occurs when the event is logged.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange version 4.0. This problem was corrected in the latest Microsoft Exchange Server U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K