XCON: GWART Is Incorrect Due to Latency in Directory Replication

The information in this article applies to:

• Microsoft Exchange Server, versions 4.0 and 5.0

SYMPTOMS

It is possible that during directory replication the Gateway Address Routing Table (GWART) will be created incorrectly, reflecting incorrect routes. Once directory replication has completed, the GWARTs will be correct. If the Microsoft Exchange Server system is large and there is a high likelihood of latency in the directory replication updates, there it is likely that the GWART will be incorrect for a number of days. While the GWART is incorrect, it will be possible for messages to be routed incorrectly, leading eventually to NDRs.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. A supported fix to this problem is in development, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information on the availability of this fix.

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem was corrected in the latest Microsoft Exchange 5.0 Server U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Keywords          : kbbug4.00 kbbug5.00 kbfix5.00.sp1 XCON buglist
Version           : 4.0 5.0
Platform          : WINDOWS