XCLN: Err Msg: The Print Operation Could not be Completed

The information in this article applies to:

• Microsoft Exchange Windows 3.x client, version 4.0
• Microsoft Exchange Windows NT client, version 4.0
• Microsoft Exchange Windows 95 client, version 4.0

SYMPTOM

The error message listed below might occur if the Print Layouts and Paper Formats component of Microsoft Schedule+ was not installed when you installed the Microsoft Exchange client. This error message will occur when you attempt to print a meeting request from within the Microsoft Exchange client.

   The print operation could not be completed. Cannot print because there
   are no valid .FMT files available.

RESOLUTION

Run the Microsoft Exchange Client Setup program, click Add/Remove, select Schedule+, click Change Option, check Print Layouts and Paper Formats, and click OK. Once installed, you will be able to print meeting requests from the Microsoft Exchange client.

For Microsoft Exchange Windows 3.x clients, this can also be caused by the following line not being present in the Schplus.ini file:

   LocalPrintFileDir=<Path to client install directory or directory where 
                      the FMT files are located>

   HKEY_LOCAL_MACHINE\Software\Microsoft\Schedule+\Application 
   String: LocalPrintFileDir
   Value: <Path to client install directory or directory where the FMT 
           files are located>

1. From the File menu, click Modify Setup Program Options.