XADM: Unable to Configure Windows NT Natural Language

Last reviewed: April 21, 1997
Article ID: Q148716

The Information in this article applies to:

Microsoft Exchange Server, version 4.0

SYMPTOMS

You might receive the following error message during installation of Microsoft Exchange Server:

   Microsoft Exchange Server Setup

   Unable to configure the Windows NT Natural Language for the teletex
   codepage.

   Access is denied.  ID C0020005

CAUSE

This error message usually occurs because the System32\C_20261.nls file is marked read-only. It will also occur if the following registry entry is not present:

   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\NLs
                     \20261:REG_SZ:C_20261.NLS

WORKAROUND

First, verify that Windows NT Service Pack 4 (SP4) has been installed. Then make sure that C_20261.nls is the file that came with SP4 and it is not marked read-only. Finally, make sure that the registry entry above is present.

Additional query words:
Keywords : kbsetup XADM
Version : 4.0
Platform : WINDOWS

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Last reviewed: April 21, 1997
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