XCLN: Prints Multiple Copies of Messages Using Print Icon

 Last reviewed: March 31, 1997
Article ID: Q148982

The information in this article applies to:
  • Microsoft Exchange Windows 95 client, versions 4.0 and 5.0
  • Microsoft Exchange Windows 3.x client, versions 4.0 and 5.0
  • Microsoft Exchange Windows NT client, versions 4.0 and 5.0

SYMPTOMS

When you use the toolbar icon to print messages, more than one copy may be printed.

CAUSE

This behavior is by design.

WORKAROUND

The toolbar icon for printing is a "fast print" option. This option does not pop up a dialog box to change the settings. This fast print option will pick up the settings from the last time the print options were selected.

To set this back to make only one copy:

  1. Click Print on the File menu.
2. In the dialog box, select only one copy. 3. Print the message.

The next time that the fast print option is used from the toolbar icon, Microsoft Exchange client will only print one copy.

Additional query words:
Keywords : kbprint XCLN
Version : 4.0 5.0
Platform : WINDOWS

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Last reviewed: March 31, 1997
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