XADM: Checking Knowledge Consistency Msg Freezes at 33 Percent

Last reviewed: April 9, 1997
Article ID: Q152938

The Information in this article applies to:

Microsoft Exchange Server, version 4.0

SYMPTOMS

The Microsoft Exchange Server Administrator program may stop responding when you click the "Check Now" button in the Directory service dialog box. The Microsoft Exchange Server stops responding at the point when the Knowledge Consistency Checker "percent complete" message reaches 33 percent.

CAUSE

This is because of the path where Microsoft Exchange Server is installed. The path D:\Local\Exchsrvr can cause this to happen.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in the latest Microsoft Exchange 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Keywords : kbbug4.00 kbfix4.00.sp4 kbusage XADM
Version : 4.0
Platform : WINDOWS
Issue type : kbbug
Resolution Type : kbfix

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Last reviewed: April 9, 1997
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