XADM: SA Hangs if NetWare Client v3.5b is Installed

 Last reviewed: April 21, 1997
Article ID: Q155289
The information in this article applies to:
  • Microsoft Exchange Server, version 4.0

SYMPTOMS

The Microsoft Exchange Server Setup program will hang when it attempts to start the Microsoft Exchange System Attendant (SA) if the NetWare Client v3.5b for Windows NT is installed. The SA will also hang when restarting the system if the NetWare Client v3.5b for Windows NT is installed on an existing Microsoft Exchange Server.

CAUSE

The NetWare Client v3.5b for Windows NT does not handle the MPR logon notification for the SA service properly.

MORE INFORMATION

It is not possible to stop the service. Double clicking the SA service or attempting to change the startup parameters in the Control Panel, Services applet will return the following message: 

   The service database is locked.

RESOLUTION

The current Beta version of the NetWare Client for Windows NT does not cause this problem. Contact Novell for more information.

The NetWare Client for Windows NT is manufactured by Novell, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words:
Keywords : kb3rdparty kbnetwork XADM
Version : 4.0
Platform : WINDOWS

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: April 21, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.