XCLN: Err Msg: Logon Failed Due to the Runtime Error 4

 Last reviewed: October 16, 1997
Article ID: Q162155

The information in this article applies to:

  • Microsoft Windows NT Workstation, version 4.0
  • Microsoft Windows NT Server, version 4.0
  • Microsoft Exchange Windows NT client, version 4.0

SYMPTOMS

When you attempt to access certain items on the properties page for the To field in the Microsoft Electronic Forms Designer for Exchange, the following error message may appear: 

   Logon failed due to the following runtime error 4:
   Application-defined or object defined error.
This problem only occurs running the Exchange Windows NT client on Windows NT 4.0.

CAUSE

This error occurs due to a problem with the Component Object Model (COM) interface on Windows NT 4.0.

STATUS

NOTE: To fix this problem, you must apply BOTH Service Packs referenced below.

Microsoft has confirmed this to be a problem in Microsoft Windows NT version 4.0. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): 

   S E R V P A C K
Microsoft has confirmed this to be a problem in Microsoft Exchange Windows NT client version 4.0. This problem has been corrected in the latest U.S. Service Pack for Exchange Windows NT client version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K 

Keywords          : kbbug4.00 kbfix4.00.sp2 XCLN kbusage
Version           : winnt:4.0
Platform          : winnt

================================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: October 16, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.