XCLN: Exchange Setup for Windows NT Fails on Emsmdb32.dll

 Last reviewed: December 30, 1997
Article ID: Q162658

The information in this article applies to:

  • Microsoft Exchange Windows NT client versions 4.0 and 5.0

SYMPTOMS

When you run the Setup program for the Microsoft Exchange Windows NT client, the system may hang for a long time and then display the following error message: 

   Setup could not remove the file C:\WINDOWS\SYSTEM32\EMSMDB32.DLL
   This file is currently being used buy another application. Close any
   open applications.

CAUSE

Setup.exe for the Windows NT Exchange client runs on the Exchange Server computer. The System Attendant service in use by the Microsoft Exchange Server computer uses Emsmdb32.dll.

WORKAROUND

It is recommended to stop the Exchange related services before you attempt to run the client Setup.

NOTE: The following steps shut down the Exchange Server computer and all of its respective processes.

To shut down the Exchange services:

  1. From Control Panel, click Services.

  2. Select the Microsoft Exchange System Attendant service.

  3. Click the Stop button.

  4. When you are prompted to stop the other dependent Exchange services, click OK.

After Setup is complete, the services may be restarted normally. 
Keywords          : XCLN
Component         : Capone
Version           : WinNT:4.0,5.0
Platform          : winnt
Issue type        : kbprb
Solution Type     : kbworkaround

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Last reviewed: December 30, 1997
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