XWEB: Err Msg: Unable to Get Views Available to Render with Web

 Last reviewed: February 5, 1998
Article ID: Q169518
The information in this article applies to:
  • Microsoft Active Server Components version 5.0

SYMPTOMS

When you try to access Exchange Server 5.0 with Internet Information Server (IIS) 3.0 and Active Server pages, you may receive the following error message: 

   Unable to get views available to render.

CAUSE

This problem is due to a lack of sufficient rights on the <Root>\Exhcsrvr\Res directory structure on Exchange Server:

RESOLUTION

  1. Ensure that the <Root>\Exhcsrvr\Res directory has a minimum of READ access. Rights need to cascade down to subdirectories below RES.

  2. Ensure that the <Root>\Exchsrvr\Webdata directories have a minimum of READ access. Rights need to cascade down to subdirectories below Webdata.

The DLLs in this subdirectory are used in creating the mailbox view in the web client, and need to have at least the READ Permission granted to the subdirectory.

MORE INFORMATION

This error can be diagnosed by enabling Auditing functionality of the Windows NT Server that is running the Exchange server, IIS and Active Server Pages. Once this is turned on the errors accessing this directory will be logged in the Event log.

KBCategory: KBTSHOOT KBUSAGE
KBSubcategory: WINNT WIN16 WIN95 XWEB
Additional reference words: Web Client, fail, access, mailbox
Version : WinNT:5.0
Platform : winnt

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: February 5, 1998
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.