XCLN: Err Msg: Unable To Display The Folder

 Last reviewed: February 6, 1998
Article ID: Q170344
The information in this article applies to:
  • Microsoft Exchange Windows 95 client versions 4.0 and 5.0
  • Microsoft Exchange Windows NT client versions 4.0 and 5.0

SYMPTOMS

When you try to view another person's calendar using the Microsoft Exchange Client or Outlook Client, the following error message occurs: 

  Unable to display the folder. The calendar folder could not be found.

CAUSE

This error is a permission problem with the other user's calendar folder. Permission to view or read another user's folder is optional.

NOTE: By default there are no permissions.

RESOLUTION

To resolve this problem, follow these steps:

  1. In the Microsoft Exchange or Outlook Client, click the user's Calendar folder.

  2. Go to the Properties page of this folder either by right-clicking on the folder or through the File menu.

  3. Choose the Permissions tab to view current permissions. By default you will see the name "Default" with a Role of "none." If the role for Default is modified, it sets the permissions for everyone with access to a Microsoft Exchange or Outlook Client to view the calendar.

MORE INFORMATION

This permission problem is the same for all Microsoft Outlook folders, such as the Inbox, Contacts, Tasks, Journal, and Notes folders. 

Keywords          : XCLN
Version           : WINDOWS:4.0,5.0
Platform          : WINDOWS
Issue type        : kbprb
Solution Type     : kbworkaround

================================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: February 6, 1998
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.