XFOR: cc:Mail Migration Does Not Create PST File

Last reviewed: December 18, 1997
Article ID: Q174749

The information in this article applies to:

Microsoft Exchange Server version 5.5

SYMPTOMS

When you are using the Microsoft Exchange Server Migration Wizard for Lotus cc:Mail to migrate users from a Lotus cc:Mail version 8 post office to a PST file, the Migration Wizard will not create a PST file if the cc:Mail users have no messages in their cc:Mail account.

CAUSE

A PST file is created from a User.pri file, not from a Primary.pri file. If there is no mail in the cc:Mail account to extract, a User.pri file is not created, thus no PST is created.

MORE INFORMATION

Migration from a cc:Mail version 6 post office will create a PST file regardless of whether the user has mail or not. Lotus cc:Mail version 6 uses a different source extractor logic.

Keywords          : XFOR kbusage
Component         : CCMC
Version           : WinNT:5.5
Platform          : WINDOWS
Solution Type     : kbwontfix

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Last reviewed: December 18, 1997
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