XFOR: Mail for Macintosh User Names with Bullet Points

The information in this article applies to:

• Microsoft Exchange Server, version 4.0

SYMPTOMS

A Microsoft Mail for AppleTalk Networks user with a bullet in his or her name will be able to send messages to an Exchange Server user through the AppleTalk connector. However, when an Exchange Server user tries to reply, he or she gets the following non-delivery report (NDR):

   From: Network Manager
   To:   The Merchant
   Subject: Undeliverable Mail
   Date: 1996-05-02 14:15
   Priority: 3

   Non-delivery explanation:
   Your message did not reach some or all of the intended recipients.
   Date submitted: 1996-05-02 14:15
   Message title: thanks
   The following recipients were valid:

   The following recipient(s) could not be reached:
   | Bullet Before Name@Coconut Mail Server

CAUSE

The bullet character is not correctly mapped to the Latin 1 character set.

WORKAROUND

To work around this problem:

• Do not use the bullet character in the names of Microsoft Mail for AppleTalk users.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. A supported fix is now available, but has not been fully regression- tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

MORE INFORMATION

With the fix applied, you can use the bullet character. This character (option+8) is now mapped to the SPACE character. This means that it is sorted to the top of the Global Address List. There are still, however, many other characters that will fail if they are used in the Microsoft Mail for AppleTalk addresses.

Keywords          : kbbug4.00 XFOR kbusage
Version           : winnt:4.0
Platform          : winnt
Issue type        : kbbug
Solution Type     : kbfix