XADM: Long Site and Organization Names Cause Setup Problems

 Last reviewed: December 1, 1997
Article ID: Q175101
The information in this article applies to:
  • Microsoft Exchange Server version 5.5

SYMPTOMS

When you are installing Exchange Server version 5.5 and using a very long site or organization name, errors may occur. If the name is longer than 64 characters but fewer than 256, a dialog box will be displayed with the following message: 

   Setup could not completely translate the organization and site display
   names into values suitable for generating e-mail addresses. Please enter
   the organization and site directory names.
A dialog box will be displayed that allows you to specify a directory name for the organization and site. Valid input will only be a drive specification (that is, C: or D:). Setup will resume from this point and use the previously specified long site and organization names (abbreviated to 64 characters).

If the name you entered for the site or the organization is more than 256 characters, you will receive the following error message: 

   An internal processing error has occurred: constraint violation. The
   value specified for an attribute is either too big, too small, or not
   valid.
   Microsoft Exchange Directory
   ID no: DS_E_CONSTRAINT_VIOLATION
Setup will fail at this point. The only alternative is to restart the Setup program and select a shorter name for the organization and site of the Exchange Server computer.

STATUS

Microsoft has confirmed this to be a problem in Exchange Server versions 5.0 and 5.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query word: installation 

Keywords          : XADM kbusage
Component         : SRVRSetup
Version           : WinNT:5.5
Platform          : WINDOWS
Solution Type     : kbworkaround

================================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: December 1, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.