XADM: Exchange Setup Fails with Error File=common\list1.c

 Last reviewed: February 17, 1998
Article ID: Q179992
The information in this article applies to:
  • Microsoft Exchange Server, versions 4.0, 5.0

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

When you try to install a new Exchange Server or Remove All from Exchange Server, the Exchange Setup Add/Remove dialog box appears.

The Exchange Setup and/or Maintenance Mode Setup Remove All option fails with the following error message: 

   Error 'File=common\list1.c, Line=1018'

CAUSE

The Microsoft Exchange Server was not fully removed from a prior installation. There are orphaned files or registry keys or both that are preventing the installation or removal of Exchange Server.

WORKAROUND

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it.

To work around this problem, do the following:

  1. Remove all \exchsrvr directories and subdirectories from each hard disk drive.
2. Remove all registry entries keys made by Exchange Server. For 
   information about how to do this, please see Microsoft Knowledge Base
   article Q147374, "XADM: Registry Key Modifications Made During Setup."
3. Run Setup from the Exchange Server CD-ROM. 

Keywords          : XADM kbusage
Version           : WINDOWS:4.0,5.0
Platform          : WINDOWS
Issue type        : kbprb

================================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: February 17, 1998
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.