XCON: MTA Stops Unexpectedly When Message Volume Is Very High

 Last reviewed: February 27, 1998
Article ID: Q181848
The information in this article applies to:
  • Microsoft Exchange Server, version 5.5

SYMPTOMS

When message volume is extremely high on a DEC Alpha computer, the message transfer agent (MTA) may stop unexpectedly and an event similar to the following may appear in the event log: 

   Source: MSExchangeMTA
   Event: 9405
   Type: Error
   Category: Field Engineering
   Description: An unexpected error has occurred which may cause the MTA
   to terminate. Error: Access violation (0xc0000005) at Address 0x4aff38
   reading from 0x0. [BASE XFER-IN 16] (16)

CAUSE

This problem can occur when a Microsoft Exchange function fails. Some Microsoft Exchange functions are known to fail under stressful conditions on DEC Alpha computers.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information. 

Keywords          : XCON kbbug5.50 kbusage
Version           : WINDOWS:5.5
Platform          : WINDOWS
Issue type        : kbbug
Solution Type     : kbfix

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Last reviewed: February 27, 1998
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