BUG: Insert Object of an Imager File Causes Error or Hangs Mac

• Microsoft Visual FoxPro for Macintosh, version 3.0b

SYMPTOMS

When using Microsoft Imager to insert an Imager object into a Microsoft Visual FoxPro for Power Macintosh general field, the machine may hang or crash with a "Bus Error" or a "Type 10 Error."

If the machine hangs, you will be forced to press CMD+OPT+ESC and Force Quit Imager. If you have to Force Quit Imager, Visual FoxPro then returns the message:

   OLE error: Application started but did not register a class factory.

CAUSE

The OLE error "Application started but did not register a class factory" is a symptom of low memory. Either the memory partition allocated for Microsoft Imager or the memory partition allocated for Visual FoxPro is too small to perform the requested operation.

When dealing with Microsoft Imager, the problem usually occurs because the image is too large to load into the memory partition of Microsoft Imager. This can be determined by trying to insert a small image into a general field, something the size of "Fox.pct" in the Microsoft Visual FoxPro main folder. If this behavior succeeds, then the problem could be due to the size of the image you are trying to insert.

WORKAROUND

Increase the Preferred Size for both Imager and Visual FoxPro. Start by doubling the Preferred Size for Imager. If this does not solve the problem, then begin increasing the Preferred Size of Visual FoxPro in 1024K increments until the image is successfully inserted into the general field.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

Steps to Reproduce Problem

1. Load Microsoft Imager and open a large image (something that is over half a megabyte in size and at least 256 colors).

2. From the Microsoft Imager menu, select View, and then select Summary Info. Check to ensure that the image's DPI setting is 72. If it is not 72, change the DPI to 72 and choose OK. (This step is necessary for Visual FoxPro to display the image correctly.)

3. From the File menu, select Save As, and then save the file using the PICT file type. Name the file TEST.PCT.

4. Exit Microsoft Imager and load Visual FoxPro. To test whether Visual FoxPro can display the image correctly, type the following in the Command window:

         _SCREEN.Picture=TEST.PCT
   

   and you should see the image tiled in the desktop.

5. Create a table containing a general field. Browse the table and add a record by pressing the CTRL+Y keys.

6. From the Edit menu, select Insert Object. Select From File, and then find and select TEST.PCT.