FP: Multiple Errors Trying to Access Web Sites

• Microsoft FrontPage 98 for Windows
• Microsoft FrontPage 97 for Windows with Bonus Pack
• Microsoft FrontPage for Windows, versions 1.0, 1.1

SYMPTOMS

When you try to access an existing Web site, you may receive the following error messages:

   Unable to open http://<servername>/<page>. The site reports
   that the item you requested could not be found.

   404 Not Found.
   The requested URL /page was not found on the server.

CAUSE

This problem occurs because FrontPage cannot find the page. This problem will occur for any of the following reasons:

• You typed the address incorrectly.
• The proxy server setting in FrontPage Explorer is invalid.
• You are trying to follow a link created by the following WebBot components:

        Microsoft FrontPage 98            Microsoft FrontPage 97
                                          Microsoft FrontPage 1.0, 1.1
        --------------------------------------------------------------
        Confirmation Field                WebBot Confirmation component
        Discussion Form Handler           WebBot Discussion component
        Registration Form Handler         WebBot Registration component
        Save Results Form Handler         WebBot Save Results component
        Search Form                       WebBot Search component
        Hit Counter
  
     These are browse-time components, which require the server
     extensions to be installed in order to work. The links are valid,
     but the browser is unable to find the corresponding page until the
     server extensions are installed.
  
  

• The Web folder was deleted.
• The Web content was moved.
• The server configuration file was moved.

RESOLUTION

To work around this problem, use the appropriate method for your situation.

Method 1: If You Typed the Address Incorrectly

Check to make sure you typed the Uniform Resource Locator (URL) correctly. If it is incorrect, retype the URL correctly and try again.

Method 2: If the Proxy Server Is Invalid

FrontPage Explorer allows you to specify a proxy server. To verify that this server is correct, use the step appropriate to your version of FrontPage:

• FrontPage 98 or 97: On the Tools menu, click Options, and then click the Proxies tab.
• FrontPage 1.1 or 1.0: On the Tools menu, click Proxy.

Method 3: If You Are Using Browse-time FrontPage or WebBot Components

The browse-time FrontPage components require the FrontPage Server Extensions to function. If the FrontPage Server Extensions are not installed on the Web server, the Web server administrator must run the FrontPage Server Administrator and install the appropriate server extensions to the Web server you are using.

Method 4: If the Web Folder Was Deleted

If you deleted the folder that contains all your Web pages, FrontPage still maintains pointers to that information in another file. For information about how to completely remove all references to the deleted Web, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q143324
   TITLE     : FP: HTTP Error 404 Opening Deleted Web

Method 5: If the Web Content Was Moved

If you moved your content from its original location, move it back, start the Server Administrator, uninstall the server extensions, and then move the content where you want it and reinstall the FrontPage Server Extensions.

Method 6: If the Server Configuration File Was Moved

Check the path to your current server configuration file. To do this, use the FrontPage Server Administrator or look in the Frontpg.ini file (this file should be located in the Windows directory).

For the FrontPage Personal Web Server, the path to the FrontPage Server Extensions configuration file should be as follows:

   Version 98, 97, 1.1   FrontPage Webs\Server\conf\httpd.cnf
   Version 1.0           Vermeer\Httpd\Conf\httpd.cnf

1. Uninstall the FrontPage Server Extensions.

2. Move the configuration file.

3. Re-install the server extensions.

   ARTICLE-ID: Q158721
   TITLE     : How to Configure and Administer Personal Web Server