Access Violation in Internet Explorer 3.01 Playing .avi File

The information in this article applies to:

• Microsoft Internet Explorer version 3.01 for Windows NT 4.0

SYMPTOMS

When you are using Internet Explorer to view an .avi file in a local Hypertext Markup Language (HTML) document using Microsoft ActiveMovie, the following error message may occur:

   Dr. Watson
   An application error has occurred and an application error log is
   being generated.
   IExplore.exe
   Exception: Access Violation (0xc0000005), Address: 0x01487ab8

RESOLUTION

To resolve this issue, use either of the following methods:

• Install Windows NT 4.0 Service Pack 2.
• Remove ActiveMovie. To remove ActiveMovie, follow these steps:

  1. Click Start, point to Settings, and then click Control Panel.

  2. Double-click Add/Remove Programs.

  3. Click the Install/Uninstall tab, and then click Microsoft

        ActiveMovie.
  

  4. Click Add/Remove.

  5. Click OK after Microsoft ActiveMovie has been successfully

        uninstalled.
  

STATUS

Microsoft has confirmed this to be a problem in Internet Explorer 3.01 for Windows NT 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.