Dr. Watson Error in Iexplore.exe When Quitting Internet Explorer

 Last reviewed: December 3, 1997
Article ID: Q173583
The information in this article applies to:
  • Microsoft Internet Explorer version 3.02 for Windows NT 4.0

SYMPTOMS

When you quit Internet Explorer after hosting an Adobe Acrobat Portable Document Format (PDF) file, you may receive the following Dr. Watson error message: 

   An application error has occurred and an application error log is
   being generated.
   IEXPLORE.exe

RESOLUTION

To resolve this issue, obtain the latest version of the Adobe Acrobat Reader ActiveX control. To do so, contact Adobe.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

Internet Explorer can host Adobe Acrobat PDF files using the Adobe Acrobat 3.0 Reader ActiveX control.

For more information about Internet Explorer and hosting issues, see the following articles in the Microsoft Knowledge Base: 

   ARTICLE-ID : Q172835
   TITLE      : Dr. Watson Error Message After Closing Internet Explorer

   ARTICLE-ID : Q162059
   TITLE      : Opening Office Documents in Own Program from Internet
                Explorer

   ARTICLE-ID : Q174893
   TITLE      : Troubleshooting In-Place Activation in Internet Explorer

Additional query words: gpf general protection fault
Keywords : msient kberrmsg
Version : WINDOWS:3.02
Platform : WINDOWS

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Last reviewed: December 3, 1997
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