Program Settings Lost After Internet Explorer Setup or Uninstall

 Last reviewed: September 29, 1997
Article ID: Q165646

The information in this article applies to:

  • Microsoft Internet Explorer version 4.0 for Windows 95
  • Microsoft Internet Explorer version 4.0 for Windows NT 4.0

SYMPTOMS

After you install or remove Internet Explorer 4.0, settings for a program may be lost.

CAUSE

This problem can occur if the program uses a configuration file to record user-defined settings and the program is not closed before you install or remove Internet Explorer.

The settings are lost because Internet Explorer 4.0 closes any running programs without allowing them to finish running processes, which prevents the program from saving settings to a configuration file.

RESOLUTION

To prevent this problem, quit all running programs before installing or uninstalling Internet Explorer 4.0.

MORE INFORMATION

Allow programs to continue running before installing or uninstalling Internet Explorer 4.0 may cause temporary (.tmp) files to be left on the hard disk, or may cause unsaved program settings to be lost.

Additional query words: 4.00 setup
Keywords : kbsetup msient msiew95 kbfaq
Version : 4.0
Platform : WINDOWS

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: September 29, 1997
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.