Unable to Download 128-Bit Version of Internet Explorer

 Last reviewed: November 26, 1997
Article ID: Q175565
The information in this article applies to:
  • Microsoft Internet Explorer versions 3.0, 3.01, 3.02, 4.0 for Windows 95
  • Microsoft Internet Explorer versions 3.0, 3.01, 3.02, 4.0 for Windows NT 4.0

SYMPTOMS

When you attempt to download the 128-bit version of Internet Explorer, you may receive one of the following error messages:

  • Whois Timed Out
  • Invalid DNS entry

You may also receive an error message indicating that you cannot be recognized as a U.S. or Canadian citizen because your domain's physical location cannot be verified.

CAUSE

Your Internet service provider (ISP) may have assigned you an identifier that does not allow you to be recognized as a U.S. or Canadian citizen. InterNIC is an international organization responsible for registering each Internet site and assigning an identifier for it. Every ISP must register with InterNIC. InterNIC assigns an identifier using three settings: 

   Domain Name Service (DNS) Internet Protocol (IP) address
   Domain Name
   Range of IP address ISP can assign to its clients
These settings identify you and the ISP to the 128-bit Internet Explorer download server. This server, before beginning the download, compares the identifier you have to the identifier InterNIC assigned to the ISP. If they do not match, Microsoft cannot identify you as a U.S. or Canadian citizen and must refuse the download.

This behavior can also occur if you are part of a network using a proxy server to access the Internet. The identifier may not be available, depending on how the proxy server is configured.

Microsoft is responsible for assuring that 128-bit encryption in Internet Explorer is available only to citizens of the United States and Canada.

RESOLUTION

For more help in trying to resolve this issue, please contact your Internet service provider.

Additional query words: 4.00 3.00
Keywords : kberrmsg msient msiew95
Version : WINDOWS:3.0,3.01,3.02,4.0
Platform : WINDOWS

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Last reviewed: November 26, 1997
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