Error Msg: An Error Occurred in the Secure Channel Support

 Last reviewed: November 25, 1997
Article ID: Q177301
The information in this article applies to:
  • Microsoft Internet Explorer version 4.0 for Windows NT 4.0

SYMPTOMS

When you attempt to use Internet Explorer to view a secure Web page, you may receive the following error message: 

   Internet Explorer cannot open the Internet site https://<address>.
   An error occurred in the secure channel support.

CAUSE

This error message can occur if you reapply Service Pack 3 for Windows NT 4.0 after you install Internet Explorer.

RESOLUTION

To resolve this issue, follow these steps to update the registry:

  1. Click Start, and then click Run.

  2. In the Open box, type "regsvr32 rsabase.dll" (without quotation marks), and then click OK.

MORE INFORMATION

If you need to reapply Service Pack 3 for Windows NT 4.0 after you install Internet Explorer, choose "No" whenever you are prompted to replace newer files during the Service Pack 3 installation.

For more information about this issue, please see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q174302
   TITLE     : Errors Installing Service Pack 3 After Internet Explorer

Additional query words: 4.00 sp3
Keywords : kberrmsg msient
Version : WINDOWS:4.0
Platform : WINDOWS

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Last reviewed: November 25, 1997
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