System32 Folder Opens When Windows NT Starts

• Microsoft Internet Explorer versions 4.0, 4.01 for Windows NT 4.0

SYMPTOMS

After you install Internet Explorer, restart your computer, and then log on to Windows NT 4.0, the System32 folder may be opened on your desktop instead of the "Welcome - Microsoft Internet Explorer" screen. In addition, the System32 folder may be opened when you attempt to open a channel. In both cases, the following message is displayed in Event Viewer:

   Event ID 10010
   The server {0002df01-0000-0000-c000-00000000046} did not
   register with DCOM within the required timeout.

RESOLUTION

To work around this problem, use either of the following methods:

• Uninstall the Windows Desktop Update component. For information about how to do so, please see the following article in the Microsoft Knowledge Base:

        ARTICLE-ID : Q165695
        TITLE      : How to Add or Remove Windows Desktop Update
  
  

• When the Begin Logon dialog box appears, wait 30 seconds to 1 minute before you log on to Windows NT 4.0.

STATUS

Microsoft has confirmed this to be a problem in Internet Explorer 4.0 and 4.01. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

For additional information, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID : Q170086
   TITLE      : System32 Folder Opens When Logging in to Windows NT