Folder Options Command Is Unavailable in Internet Explorer

 Last reviewed: March 18, 1998
Article ID: Q179024
The information in this article applies to:
  • Microsoft Internet Explorer versions 4.0, 4.01 for Windows 95
  • Microsoft Internet Explorer versions 4.0, 4.01 for Windows NT 4.0

SYMPTOMS

When you use Internet Explorer to view your local hard disk or a shared network drive, the Folder Options command on the View menu may be unavailable.

CAUSE

This problem can occur if you are using the browser-only version of Internet Explorer (the Windows Desktop Update component is not installed).

RESOLUTION

To resolve this problem, install the Windows Desktop Update component. For information about how to do so, please see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q165695
   TITLE     : How to Add or Remove Windows Desktop Update
To work around this problem, double-click My Computer, and then click Options on the View menu.

STATUS

Microsoft has confirmed this to be a problem in Internet Explorer 4.0 and 4.01. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 4.00 4.01 greyed grayed out dimmed
Keywords : kbui msient msiew95
Version : WINDOWS:4.0,4.01
Platform : WINDOWS

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Last reviewed: March 18, 1998
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