New Command Missing in Windows Explorer

CAUSE

This behavior can occur if a registry key is damaged or contains an incorrect value.

RESOLUTION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows 95. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

NOTE: For information about how to edit the registry, view the Changing Keys And Values online Help topic in Registry Editor (Regedit.exe). Note that you should make a backup copy of the registry files (System.dat and User.dat) before you edit the registry.

To resolve this issue, use Registry Editor to verify that the registry key listed below has the value listed, and if needed, edit the value to match the value listed.

Registry key:

   HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers\New\
      (Default)

   {D969A300-E7FF-11d0-A93B-00A0C90F2719}