IntelliType 1.1 Online User's Guide Icon Left After Uninstall

 Last reviewed: November 18, 1996
Article ID: Q146200
The information in this article applies to:
  • Microsoft IntelliType software version 1.1

SYMPTOMS

After you uninstall the IntelliType software, the IntelliType Online User's Guide_Help icon may remain on the Start menu.

CAUSE

This problem can occur if you have both the IntelliPoint 1.1 and IntelliType 1.1 software installed and you then remove the IntelliType software.

RESOLUTION

To remove the IntelliType Online User's Guide_Help icon from the Start menu, follow these steps:

  1. Use the right mouse button to click an empty spot on the taskbar, and then click Properties on the menu that appears.

  2. Click the Start Menu Programs tab, and then click Remove.

  3. Open the folder containing the IntelliType Online User's Guide_Help icon, click the icon, and then click Remove.

  4. Click Close, and then click OK.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

Although the IntelliType Online User's Guide_Help icon remains, the actual files are removed when you uninstall the software.

KBCategory: kbenv kbprb
KBSubcategory: mnk
Additional reference words: 1.10

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: November 18, 1996
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.