Erratic PS/2 Mouse on Gateway Colorbook Computer

 Last reviewed: September 12, 1996
Article ID: Q109494 
 The information in this article applies to:
  • Microsoft Mouse driver for MS-DOS Windows, versions 8.x, 9.0, 9.01
  • Microsoft Mouse driver for Windows, versions 8.x, 9.0, 9.01
  • Microsoft IntelliPoint software version 1.0

    SYMPTOMS

    When you use a Microsoft Mouse on the PS/2-style port of a Gateway Colorbook notebook computer, the mouse functions erratically. The mouse may open and close windows and jump randomly across the screen.

    CAUSE

    The mouse becomes erratic if the mouse and mouse driver are not synchronized, which causes mouse movement to be interpreted as button clicks and vice versa. The mouse and mouse driver become unsynchronized on Gateway Colorbook computers when the keyboard buffer overflows and the mouse is moved. For example, if you press and hold down both the SHIFT key and the mouse button while moving the mouse, this problem may occur. The problem has been reported and reproduced in MS-DOS-based programs.

    WORKAROUND

    Currently, the only workaround is to use the mouse on the serial port.

    MORE INFORMATION

    Contact Gateway for additional information.

    The Gateway product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

    • KBCategory: kbhw kb3rdparty
    KBSubcategory:
    Additional reference words: 8.x 9.x 8.00 8.1 8.2 8.2a 9.0 jump jumpy jerk
    jerky bp ballpoint ps/2 ps 2 color book gate way

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    Last reviewed: September 12, 1996
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