Using Microsoft Mouse on Compaq Laptops/Docking Stations

The information in this article applies to:

• Microsoft Mouse version 2.0
• Microsoft Mouse driver versions 9.0, 9.01
• Microsoft IntelliPoint software version 1.0

SYMPTOMS

When you try to use the serial/mouse port compatible Microsoft Mouse (also called the Round Mouse Port PS/2 and Serial Version, FCC ID #C3KACB1 or #C3KMCB1) with the serial-to-PS/2 mouse port adapter on the PS/2 mouse port of a Compaq laptop or docking station, the following error message is displayed:

   Microsoft Mouse not found. Try another 9 or 25 pin serial port or
   check for interrupt conflicts. Type Mouse /F to check all ports.

CAUSE

This error is caused by a loss in signal strength through the serial-to- PS/2 mouse port adapter. Compaq has confirmed that this is a configuration problem with its laptop and docking station computers and is not limited to Microsoft mice.

For more information, contact Compaq Technical Support.

WORKAROUND

To use a Microsoft Mouse on the PS/2 mouse port of one these machines, you must use the Mouse Port Compatible Mouse rather than the Round Mouse Port PS/2 and Serial Version. Below are the FCC ID numbers of the Mouse Port Compatible Mouse.

   C3KMMP1
   C3KAMP1

MORE INFORMATION

The products included here are manufactured by Compaq, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.