OFF95: MSAPPS from Previous Version Not Removed on Upgrade

The information in this article applies to:

• Microsoft Office for Windows 95, version 7.0

SYMPTOMS

When you install Microsoft Office version 7.0 over an existing version of Microsoft Office, the MSAPPS folder from the existing version of Office is not removed.

CAUSE

This behavior occurs because the Microsoft Office version 7.0 Setup program cannot detect which shared applications are safe to remove from an existing version of Microsoft Office. Because the shared applications are used by applications other than the Office applications, it is not safe for the Microsoft Office version 7.0 Setup program to remove them.

Because Microsoft Office version 7.0 installs the shared applications to the PROGRAM FILES\COMMON FILES\MICROSOFT SHARED folder, instead of the MSAPPS folder, you may have multiple versions of the following shared applications on your computer:

   Equation Editor
   WordArt
   Graph
   Organization Chart
   Clipart Gallery
   Graphic filters
   Microsoft Query
   Microsoft Info
   Proofing Tools
   Text Converters

WORKAROUNDS

To avoid having multiple versions of the same shared applications on your computer, use any of the following methods.

Method 1: Before you install Microsoft Office version 7.0 over a previous

          version of Office, run the Setup program for the previous version
          of Microsoft Office in maintenance mode, and choose Remove All to
          remove the shared applications that were installed by that
          version of Office.

          multiple locations on your computer, do the following:

          a. Run Microsoft Explorer or My Computer.

          b. Locate the MSAPPS folder in the Microsoft Windows folder.

          c. Click the folder in the MSAPPS folder for the application that
             you want to remove, and press DELETE. Repeat this step for
             each shared application that you want to remove.

REFERENCES

For more information about deleting files or folders in Microsoft Windows, click the Index tab in Windows Help, type the following text

   deleting, f