OFF97 Err Msg: "Ambiguous Name Detected" Appears When Faxing

• Microsoft Office 97 for Windows

WARNING: The information in this article has not been confirmed or tested by Microsoft. Some or all of the information in this article has been taken from unconfirmed customer reports. ANY USE BY YOU OF THE INFORMATION PROVIDED IN THIS ARTICLE IS AT YOUR OWN RISK. Microsoft provides this information "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

SYMPTOMS

When you send a fax that contains an attached Microsoft Word document from any Microsoft Office 97 program, you may receive the following Visual Basic for Applications error message:

   Ambiguous Name Detected: tmpdde

CAUSE

This problem may occur when your fax software attempts to create a new Word macro or routine with the same name as an existing macro or routine. In this case, the Word global template may contain a macro named Tmpdde that was created during a previously aborted fax attempt.

RESOLUTION

You may be able to resolve this problem by deleting the Tmpdde macro from the Microsoft Word global template (Normal.dot) file. If deleting this macro does not resolve the problem, rename the Microsoft Word global template (Normal.dot) file. Quit all MAPI-aware programs, such as mail, fax, or Office programs. Then, restart the programs and resend the fax.

MORE INFORMATION

This problem occurs most often when you send faxes from Microsoft Outlook 97 or Microsoft Word 97. In each reported case, the fax either contains an attached Word document or is a Word document that is sent from within Word.