OFF97: Page Fault Using the Microsoft Web Browser Control

• Microsoft Office 97 for Windows
• Microsoft Excel 97 for Windows
• Microsoft Word 97 for Windows
• Microsoft PowerPoint 97 for Windows

SYMPTOMS

When you use the Microsoft Web Browser control to navigate to another document, you may receive one of the following error messages:

   This program has performed an illegal operation and will be shut down.
   If the problem persists, contact the program vendor.

   EXCEL caused an invalid page fault in module EXCEL.EXE at
   0137:30442942.

   -or-

   WINWORD caused an invalid page fault in module WINWORD.EXE at
   0137:3007fabc.

   -or-

   Run-time error '-214767259 (80004005)':
   Automation Error

CAUSE

This problem may occur when you are using the Microsoft Web Browser control to navigate to another document of the same type (such as Microsoft Excel workbook to Microsoft Excel workbook.)

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.