OL97: Notes Interface Will Not Connect from Outlook

Last reviewed: February 26, 1998
Article ID: Q158243

The information in this article applies to:

Microsoft Outlook 97

SYMPTOMS

When running Microsoft Outlook 97, you can set up a connection to a Notes Mailbox. But when Outlook attempts to connect to the Notes Server, you may receive the following error message:

   Unable to display folder, invalid entryID.

This error does not occur when running Microsoft Exchange Client.

CAUSE

The Notes Transport does not support enough of the Messaging Application Programming Iinterface (MAPI) specification to work with Outlook. NotesMail is not a supported configuration.

WORKAROUND

Use a Personal Store (PST) rather than a Notes Store.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

NotesMail is manufactured by Lotus Development Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 97
Keywords : cfgUnsup kb3rdparty
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kberrmsg

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: February 26, 1998
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.