OL97: How to Look Up a Contact from an E-Mail Address

The information in this article applies to:

• Microsoft Outlook 97

SUMMARY

In Microsoft Outlook 97, you can look a Contact up, based on a resolved e-mail address. Outlook will use the e-mail address and try to find a match in your primary Contacts folder; however, Outlook will not look for a match in any Contact subfolders.

MORE INFORMATION

This feature, known as Look Up Contact, enables you to quickly move from an e-mail address in a message to the associated Contact for that e-mail address.

To use the Look Up Contact feature:

1. Using the right mouse button, click a resolved e-mail address in a mail message.

2. On the shortcut menu, click Look Up Contact.

The primary Contacts folder is the Contacts folder that is located in the same folder as the Inbox to which mail is delivered.

To locate your primary Contacts folder:

1. On the View menu, click Folder List.

2. On the Go menu, click Contacts. In the Folder list, note which Contacts folder is selected.