OL97 Err Msg: Accepting Schedule Plus Meeting Request

• Microsoft Outlook 97

SYMPTOMS

In Microsoft Outlook 97 if you choose to accept or tentatively accept a meeting request from a Schedule Plus user, you may receive the following message:

   The custom form could not be opened. Outlook will use an Outlook form
   instead. The object could not be found.

RESOLUTION

To resolve this error, start Outlook with the CleanFreeBusy switch. Follow these steps to run the CleanFreeBusy switch:

1. Close Outlook.

2. In Windows 95 or Windows NT Workstation 4.0, right-click the shortcut for Microsoft Outlook, click Properties on the shortcut menu, and then click the Shortcut tab.

   In Windows NT Workstation 3.51, click the Microsoft Outlook icon, and then click Properties on the File menu.

3. In the Target box or the Command Line box, type a space after the path, and then type "/cleanfreebusy" (without the quotation marks) and click OK.

4. Start Outlook from the modified shortcut to reset the Free/Busy time.

REFERENCES

For more information about command line switchers, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q156982
   TITLE     : OL97: Additional Command Line Switches for Microsoft Outlook